Tips For Dealing With A Customer Who Has Not Paid You On eBay

With eBay, you can make some extra money on the side of your job, or you can get rid of stuff you no longer want. But in addition to being great for selling your items, eBay can sometimes be not-so-great for getting paid for the items you "sold." After all, on eBay, you do not get paid first and then give the customer the item - the way you would in a regular store - but instead, you have to wait for the person to pay you after they win the bid, and sometimes they can leave you waiting for a while!

Customers on eBay have four days to pay, which is important to keep in mind if you are dealing with a customer who has not paid you for an item of yours they won. Even though this seems like a while, eBay will not take a complaint unless it has been at least four days from the day when the auction ended. At the same time, however, eBay usually takes these matters very seriously if the four full days have passed without the payment.

The first thing you need to do is contact the buyer directly and see if you can work things out with them if they have not paid you. If you contact them and find them to be uncooperative or, worse, unresponsive, you will need to take the next step, which is filing a complaint with eBay's Resolution Center.

After you file a complaint with the Resolution Center, the buyer will be notified, and they will have another four days. During this time, they are allowed to contact you and ask for an extension or try to make other arrangements, but you do not have to agree. The item will go down as an unpaid item if it has gone another four days without any payment from the buyer.

This unpaid item will be listed permanently on the buyer's account, and you are then able to list your item again, or you can give a Second Chance Offer to one of the bidders who lost on the item. And when you sell your items on eBay, keep this in mind: you are able to look at the accounts of those who are bidding on your items, and if you find unpaid items in their history, you can protect yourself by blocking them from bidding on the things you list!

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