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Saturday, April 26, 2014
A Business Guide on How to Utilize Social Markets to Their Advantage
Social media is an area of the internet that is now very well developed. An overwhelming majority of people who go online on a daily basis tend to use social media. The sites that are used include Facebook, Twitter, MySpace, and Linkedin. New opportunities are afforded through these websites and business owners everywhere are realizing them. The opportunities that are out there need to be taken advantage of and Dave Evans tries to help in his book Social Media the Next Generation of Business Engagement. In order to help apply this social technology to a business Evans writes about the many different areas in each business where it can be used. A variety of tools are available to help ensure high levels of customer engagement and he details them all. There are initial waves of social media marketing that have been completed and learning from them is how this is done. Determining the best way to move on is done after surveying the knowledge gained. Many businesses use social media marketing today in order to build loyalty through these sites with not only their customers, but also their partners. The loyalty that is built will also be the building block for long term success. The book also details how this loyalty moves throughout the company. A company should not use social media just in their marketing department and no other areas. The product development division, HR department, and customer service specialists can all use information taken from each site. Social media is looked at in a much closer way by Dave Evans when compared to other books on it. There is topical information that is available on these sites and many books will simply glance over this material. Instead Evans leads his readers down a path of greater understanding on how these sites can help each business in many different areas. Social marketing is rather new to business operations, but even given this there is plenty of groundwork developed to get some type of social marketing into a business plan. Getting left behind on the newest business trends is the easiest way for a business to fail over the long term.
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